Huge value at a fair price

No matter the tier, you will have access to the whole platform and features.

  • Monthly
  • Annually
  • Actions Info
  • 0–3K
  • 3–10K
  • 10–20K
  • 20–30K
  • 30K+
  • Price
  • 299$
    2,870$
  • 899$
    8,630$
  • 1,599$
    15,350$
  • 2,099$
    20,150$
  • Custom
    Custom
+ Implementation package (AI Lite or AI Core)

Implementation packages

With AI Lite we will guide you while you build your first AI engines, while with AI Core we will implement it for you, we’ll create ad-hoc ticket journeys and integrate with 3rd party systems as well.

AI Lite:
  • Designated Project Consultant
  • Remote sessions focused on training and coaching
  • Support and best practices
  • Configuration review
  • Go-live readiness preparation
  • 2 months Unlimited Actions included
  • Post go-live support
4,999$
Learn More
AI Core:
  • Designated Project Manager
  • On-site kickoff Workshop
  • Support and best practices
  • Setup, configuration and testing
  • Custom 3rd party integrations
  • Custom ticket journeys
  • Go-live readiness preparation
  • 2 months Unlimited Actions included
  • Post go-live support
Starting at 9,999$
Learn More

A good case even with limited traffic

As little as one thousand monthly tickets

Before Jatana Human Avatar
  • Minutes to handle a query/ticket for human agent 10 min
  • Total monthly tickects handled 1000
  • Total cost for a human agent (salary only) 3,000 $
After Jatana jatana avatar
  • Scenarios
    • A
    • B
    • C
  • Resolution rate
    • 25%
    • 50%
    • 75%
  • Queries/tickets automated
    • 250
    • 500
    • 750
  • Hours freed up for more complex tasks
    • 42
    • 83
    • 125
  • FTE – Full Time Equivalent
    • 0.26
    • 0.52
    • 0.78
  • Money saved based on FTE
    • 750$
    • 1,500$
    • 2,250$

You are in good company

Leading brands are automating repetitive tasks using Jatana

With Jatana in place it's much easier to train up other employees to help with simple support tasks. That makes it easier and more efficient to handle peaks in support.
Klaas Romer

Happiness Members Officer Europe

Klass Romer
Thanks to Jatana, agents have unlocked time to create campaigns and offer personalized support to our main customers. After only 3 months, the AI was able to cover more than 50% of the incoming queries.
Jesper Juul Jensen

CEO of BetterNow

Jesper
We are now able to use more time of what matters the most: providing tailored and customized support at scale.
Anna Jagdhar

Customer Service Manager

Anna Jagdhar

A Zendesk Technology Partner

Jatana is also a selected company for the Zendesk Startup Program at Station F

Zendesk Station F