A Helping Hand Without Charging An Arm & A Leg

Full Access To Everything

We have 3 options for you to choose from

1. Self-Service

Our self-service is for those that will prepare the data for import into Jatana themselves, as well as initiate and oversee the training of the AI model.

2. Jatana Service

Data preparation is about structuring the right data in the right format so that the training dataset maximises the accuracy and performance of the AI model.

3. Custom Development

When you have need for a custom add-on that is not part of the standard Jatana as well as anything that is outside of automation of pre-existing macros.

  • Monthly
  • Annually
  • Tickets
  • 0–10K
  • 10–20K
  • 20–30K
  • 30K+
  • Price
  • 1,000$
    11,000$
  • 1,900$
    20,900$
  • 2,800$
    30,800$
  • Custom
    Custom
+ Jatana Service

1. Self-Service

You prepare the data so it is ready to be imported into Jatana

2. Jatana Service

For a fee we can handle all data preparation of your account and other requisites in order for you to benefit fully from AI automation.

1. Self-Service

What You Get With Your Monthly Subscription

Your subscription to Jatana provides you with:
  • Automation of existing macros and one reply resolution (after data preparation and AI model training)
  • Full access to the platform and all features including:
    • Analytics
    • Intents
    • AI models
    • Canned Answers
    • Triggers (Zendesk only)
  • Hosting and serving of the AI model
  • 99.9 uptime hosted on Google Cloud and Oracle Cloud
  • Standard integration with leading platforms such as:
    • Zendesk
    • Oracle
    • Freshdesk
    • Etc
  • Tech support

2. Jatana Service

For a fee we can handle all data preparation of your account and other requisites in order for you to benefit fully from AI automation.

The Jatana Service includes the following things:
  • Everything in the Self-Service Option
  • AI scientist working with you to understand and define data collection strategy
  • Data Engineer to extract, transport, prepare and load relevant data into Jatana
  • Project manager to coordinate between AI scientists, engineering team and customer team
  • Weekly calls
  • Capacity building and training
  • Creation of fully optimized training dataset guaranteed to deliver optimal accuracy and performance
  • Monthly iterations and improvements cycles implemented by us to guarantee impeccable performance taking on board you and your teams feedback
The Jatana Service is to be paid upfront.

3. Custom Development

Jatana can be extended beyond the standard package to incorporate your unique demands.

Custom development can include things such as:
  • Further integrations with leading solution providers
  • Advanced AI functions like NER and sentiment
  • New macro creation
  • Automation beyond macros
  • Vocal analysis
The Custom Development Fee includes:
  • Development of the desired custom solution
  • Project manager coordinating between Jatana and customer
  • AI scientists to develop custom Ai infrastructure if needed
  • Engineering team to develop any kind of custom app, integration or component
Custom Development fee is to be paid upfront.