What our customers say

Jatana helps people. People talk about Jatana.

With Jatana in place it's much easier to train up other employees to help with simple support tasks. That makes it easier and more efficient to handle peaks in support.
Klaas Romer

Happiness Members Officer Europe

Klass Romer
Thanks to Jatana, agents have unlocked time to create campaigns and offer personalized support to our main customers. After only 3 months, the AI was able to cover more than 50% of the incoming queries.
Jesper Juul Jensen

CEO of BetterNow

Jesper
We are now able to use more time of what matters the most: providing tailored and customized support at scale.
Anna Jagdhar

Customer Service Manager

Anna Jagdhar
  • ecofleet
  • dsg
  • happy-fresh
  • fello
  • hiper
  • kitchentime
  • betternow
  • xplora

Customer success stories

Learn how Jatana is helping companies deliver outstanding customer support.

xplora
XPLORA saves 30% on AHT with Jatana’s suggested replies

Prior to implementing Jatana’s suggested replies, the company ran a dedicated team to manually answer questions that, in 95% of the cases, required the same 5 macros (or ‘template answer’).

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bloomaker
Bloomaker boosts productivity by 25%

Prior to implementing Jatana’s suggested replies, the company had a small team to manually answer questions.

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kitchentime
KitchenTime saves 50% on First Reply Time

KitchenTime is a kitchenware store online where you will find everything for your kitchen at great prices.

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A Zendesk Technology Partner

Jatana is also a selected company for the Zendesk Startup Program at Station F

Zendesk Station F