Jatana suggest the best macro for every invoming customer support request.

Every time a customer writes an email to your support address Jatana is there to help your agents deliver best in class service at the speed of light!

 

 

Here’s how it works:
  1.  Jatana thoroughly analyzes each email to determine the most fitting reply among the many macros available to your agents
  2. The best results are then displayed directly next to the message sent by the customer
  3. Macros can then be edited to deliver more value to the customer or be sent directly if changes are not required
  4. Agents can now move on to the next ticket 👨‍🚀🚀