A Powerful AI Customer Service Platform
Our AI enabled customer service platform integrates with all popular help desks, to enhance the support your support team provides. We use AI to address repetitive issues, assisting agents with suggested replies, and automating end-to-end resolution without human intervention.
Automate Customer Support With The Platforms You Use
With Intelligent Process Automation (IPA), you can connect Jatana to 3rd party systems like Shopify, Magento, CRMs and more. Jatana will fetch all the relevant information, and create ever-improving AI models.
AI Customer Service Provides
Jatana connects to 3rd party systems for end-to-end resolution on expensive tickets that require manual assistance.
Reduce average response time by 40% by suggesting the most appropriate answers to support agents.
Automatic replies to simple support requests freeing up support agents to address more pressing matters.
Drastically cut the time taken to categorize incoming tickets by up to 97%.
Some Of Our Integrations
By integrating with 3rd party systems, Jatana will fetch the relevant information directly inside the suggested macro, so that your agents don't need to manually do it.
Do you want us to add more services?Contact us.
You Are In Good Company
Leading brands are automating repetitive tasks using Jatana
CEO of BetterNow
Happiness Members Officer Europe
Customer Service Manager
We also love to see how Jatana gets better and better in suggesting the right macro over time: the accuracy of the suggestions is quite astonishing.
Stocard Customer Support Manager
Want to see Jatana in action?
Contact us for a demo you can assess the affect that AI customer service has on key metrics ensuring your customers issues are resolved as quickly and efficiently as possible.Request Demo