AI Automations for better Customer Experiences
Easily train AI models to automate repetitive low added value tasks and provide better experiences to your customers. Enjoy the AI Revolution.Let's talk
Automate repetitive processes
Customer support teams strive to provide the best Customer Experiences.
With Jatana, you can easily and independently create AI models that help you automate
repetitive processes and provide faster and better support.
Jatana suggests the best answer to support requests and cut Average Response Time by 40%
Let the AI reply to support request without the need for a support agent, and solve tickets end-toend
Automate up to 97% of the categorisation of incoming tickets
Intelligent process automation
Once the AI is trained, Jatana will start automating the most repetitive tickets without human intervention needed. Get ready to deliver exceptional customer experiences!
In partnership with reliable companies.
Jatana is a selected company for the Zendesk Startup Program at Station F!
Smart brands compete on Customer Experience
75% of businesses said their top objective was to improve customer experience, as customers are looking for support 24/7 across multiple channels.Be one of them.
Create smarter support workflows
With Intelligent Process Automation (IPA), you define custom support workflows by connecting
Jatana to 3rd party systems like Shopify, Magento, CRMs and more.
Solve the most expensive end-to-end processes without human intervention, letting Jatana perform manual lookups.
A powerful AI Platform
Jatana consists of two complimentary solutions: our platform and our Zendesk App.
Together, they help you create, deploy and use all the automation engines that you need to provide execptional customer experiences.
You are in good company
Leading brands are automating repetitive tasks using Jatana
Happiness Members Officer Europe
CEO of BetterNow
Customer Service Manager
Top Rated App in the Zendesk Marketplace
Jatana is a Top Rated App on the Zendesk Marketplace