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Customer success stories
Learn how Jatana is helping companies deliver outstanding customer support.
XPLORA saves 30% on AHT with Jatana’s suggested replies
Prior to implementing Jatana’s suggested replies, the company ran a dedicated team to manually answer questions that, in 95% of the cases, required the same 5 macros (or ‘template answer’).Read more
Bloomaker boosts productivity by 25%
Prior to implementing Jatana’s suggested replies, the company had a small team to manually answer questions.Read more
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Jatana is a selected company for the Zendesk Startup Program at Station F!